Call us: +00852 56209370         Email: sales@ltetestbase.com     Skype:hansanlez


 

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Welcome to Shop Lte Test Base Here

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Customer Service

Shipping & Delivery

1.Prepare package:

We will ship out the items within 3~5 working days after the payment confirmed .We will inform you if we need more time to prepare the items.

2.Shipping time:

As usual, it take 5 to 10 days to reach your designated address by DHL. Other shipping terms are also available, such as UPS, HONGKONGPOST.

PS: If you need the fast shipping way or anything else about the item, pls feel free to contact me.

Shipping Method Received days Shipping area
DHL 3-7days All of the world
Hongkong post 10-25days All of the world
UPS 3-5days All of the world
EMS 5-10days Some countries/areas

 

3. Delcare on Package:

Normally, we declare the product value as 15 USD on customs declaration when shipped by HK post, to avoid customs fee for you .And we do not charge any local tariff. If you have any specific demand, please contact us before shipping.

4. Contact us:

Please let us know if you still don’t receive the items within 20 working days after you paid, then we could check it for you.

Returns & Replacements
1.Please contact us before you send the item back. Defective situation must be reported to us within 3~5 days attached with the pictures
2.Please ensure the item will be returned in good condition.And return the item within 2 weeks from the merchandise is received.
3.We will send new replacement or refund once the item is received. If it is refunded, only item's listing price is refundable, shipping and required insurance fees are not refundable.
4.Buyer is responsible for all return shipping charges if full payment refunded.
Customer Service
1.You could contact us Phone or Email .
2.We will reply you within 24 hours.
Feedback
1.If you are satisfied with our goods, please give us a positive feedback, thank you for your assistance.
2.If you are not satisfied, please kindly let us know. Your constructive advice will be our motion to revise and improve, thank you for your understanding.